Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal and medical information.

Last Updated: April 27, 2024

Information We Collect

  • Personal identification information (Name, email address, phone number)
  • Health and medical information
  • Insurance and billing information
  • Device and usage information
  • Communication records between you and our healthcare providers

Data Security

  • End-to-end encryption for all sensitive data
  • Regular security audits and updates
  • Secure storage systems compliant with healthcare standards
  • Limited access to authorized personnel only
  • Automated threat detection and prevention systems

Your Rights

  • Access your personal health information
  • Request corrections to your data
  • Withdraw consent for data processing
  • Request data deletion (where applicable)
  • Receive a copy of your data in a portable format

Data Storage

  • Secure servers located in compliant facilities
  • Regular data backups and disaster recovery
  • Data retention periods as required by law
  • Secure disposal of outdated information
  • Monitoring of data access and usage

Information Sharing

  • Sharing with healthcare providers involved in your care
  • Legal requirements and law enforcement requests
  • With your explicit consent
  • For payment processing and insurance claims
  • Anonymous data for research and analytics

Cookies and Tracking

  • Essential cookies for platform functionality
  • Analytics cookies to improve our services
  • User preference cookies
  • Third-party service provider cookies
  • Option to manage cookie preferences

Questions About Our Privacy Policy?

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at privacy@healthi.com